Frequently Asked Questions
Welcome to the SPJ kitchen. If you have questions about how we capture the smoke, how we ship your meals, or how to heat them up, you are in the right place.
1. Ingredients & Allergens
2. Preparation & Storage
3. Shipping & Delivery
Dry Ice Safety Warning
Your order will arrive packed with dry ice to keep it rock-solid. Never touch dry ice with your bare hands. Leave any remaining dry ice inside the open cooler and place it in a well-ventilated area (like a garage or patio) until it completely sublimates (evaporates). Do not dispose of it in a sink, toilet, or trash can.
Still have questions? We'd love to hear from you. Drop our team a line at hellofrom@spjfoods.com and we'll get back to you as soon as we step away from the pans.